Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Lucy Robbins

Testimonial :This is my second car purchased through Matt & Steve. As a family we would never buy from anywhere else. They go above and beyond every time, giving honest advice and making sure you\'re happy with every step of the way. I have never had peace of mind with cars until we found Elliott Jarvis. It\'s such a relief that you know the guys are there through the sale and afterwards. If you want to buy with no stress or worry, choose here! Thank you both!

Layla Henderson

100% would recommend these guys!! The service was incredible matt and Steve really went above and beyond to get my car sorted so quickly for me 🌟 if you're in the market for a car give these guys a shout!!

Carla Kirkham

Second purchase from them within six months and entirely satisfied.....
We bought a car from Elliott Jarvis back in June 2023 and were so thoroughly impressed that we did not hesitate to go back again when looking for a second car. We popped in on the Wednesday and by Friday I drove out completely happy with my car, and more than satisfied. Steve and Matt really do go above and beyond to help you with your needs, not theirs. There is no pressure, just a pleasant experience. They helped me with putting my private plate on retention and other bits I needed. If you are thinking of buying a car, don't hesitate to use Elliott Jarvis.

Gill Ross

Above and beyond !!
We purchased this lovely car Spring 2023 from Elliott Jarvis cars and another a couple of months later. Sadly the nissan had its whole wing mirror taken off by a lorry coming off the IOW Ferry. We asked Matt for help and he and Steve arranged for us to get a new one fitted by their guy. They even let me have a courtesy car for the.morning. These guys are simply the best! Helpful trustworthy and friendly. We would not buy anywhere else.

by Gill Ross

Ocea Dunn

Couldn't recommend enough!
Brought a car from Matt over the weekend and not a bad thing to say. Lovely guy, really genuine and clearly had your best interest in mind. Everything was done really quickly and he kept me up to date consistently. The car looked brand new and also drives like it. Also got a bottle of Prosecco with it which was a nice touch!

Nigel Doble

Excellent service
Ever need a non pressure place to buy a car then this is a place to come to, spend all your time looking and take for a test drive, will answer any questions you may have, the service during selling and after sells is 100% definitely will come back when planning my next car

Anonymous

If I could give a 10⭐️ review I would.
Steve was incredibly helpful to me when I returned a faulty car to another garage (nothing to do with elliotjarvis). Steve was so knowledgeable and kind he gave me advice and let me borrow their courtesy car to tide me over through a very difficult time. I would highly recommend to anyone looking for a new car to approach this business. If you are looking for a genuine trustworthy dealership they are the ones to approach.
I can not thank them enough 😊⭐️⭐️

Daniel Clowes

Needed a family car
We have recently purchased a family car from Elliot Jarvis cars. Steve greeted us with a warm welcome (tea and coffee) and was very professional. He answered all of our questions and worked around us when picking up our new motor. We will definitely recommend them to anyone in the market for a new vehicle.

Andrew Daniel

Great service
Very easy to deal with from start to finish. Would definitely recommend them.

Louise

Great company,
Popped in late in the day and Stephen was brilliant, nothing was too much trouble considering it being later in the day, looked at a few cars, took a couple for test drive.
Found a car I liked and had it within a couple days.
Very happy customer and would highly recommend using Elliot Jarvis Cars

Jon Bird

Very positive experience. Matt was very approachable and answered all our questions promptly, even late into the evening. The car was presented in excellent condition and no pressure to buy was made. Sales package was very comprehensive and carried out without any faff!!

Tom Walker

Great service, highly recommended
From first Contact Matt was extremely helpful and easy to deal with. He went out of his way to allow me to test drive in my busy schedule. His knowledge of the vehicle was extensive, enabling him to make sure every base was covered. A level of service superior to most main dealers. I would definitely use him again. Thank you.
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Lucy Hill

Can not even begin to describe how amazing it was to come across a garage that was as honest and helpful and elliot jarvis were. Matt was brilliant and couldn't do enough to help. After buying a wreck earlier in the year my confidence in people being honest about cars had gone through the floor. Matt completely understood how i felt about buying another second hand car but answered every question i had and went the extra mile just to help me (and my newborn son)! after a few months of driving my car I can honestly say I will not be going anywhere else to buy cars from now on. Thank you so much Matt for restoring not just my faith in people but making me enjoy driving again!

Nikola Wright

Wouldn't go anywhere else!
After having a recent bad experience buying a car privately, I decided to go to a dealer this time and spent a lot of time looking for the right car, I eventually found the car I wanted and it was at Elliot Jarvis. After reading the many great reviews on Trustpilot and Google I got in touch with them to enquire about the car I wanted, Matt and Steve have been SO helpful sorting things out for me, so friendly, not at all pushy, they aren't like car salesmen trying to talk you into things, they don't ask for deposits to reserve a car, they genuinely want to help and can't do enough for you :)The whole process of finding the car, sorting the finance and taking the car away was smooth and easy. Their cars come with a clean MOT, service and 12 months warranty which really gives peace of mind. I absolutely love my new car, if you're thinking about going with these guys I would 100% recommend them and have been recommending them to friends and family! I'm hoping my car will last me many years but when the time does come to get a new one I would definitely return to Elliot Jarvis as I have total faith in them and I consider them the best place to buy a used car :)

Lucy Sodain

Super service!
Amazing service! Polite, professional, friendly and really put me at ease buying my first car. The service hasn't stopped once I've purchased either! I've had a couple of questions since buying my Meriva, and both Matt and Steve have been really helpful and not made me feel silly asking questions.Really happy with my car too. Its been brilliant for a first buy. Thank you :)
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Melvin Ward

Outstanding customer service
The service was excellent, they made me feel at ease straight away. Nothing was too much trouble for them. They straight away asked if I wanted to take the car for a test drive and allowed me to go out an check the car out. Before I collected the car it was fully MOT'd with no outstanding defects and fully serviced. As standard they gave me a 12 month warranty with the car. Just after getting the car the A/C had a problem, they booked it in straight away with a specialist and was fully rectified. I would certainly recommend these dealers and would purchase another car from them.

Shirley Manley

Exceptional service.
Having read the reviews for this dealership I thought of the saying "if something seems too good to be true it probably is". I decided to see for myself and was pleased to find that it was not the case. We initially dealt with Steve who was friendly, knowledgeable and professional. He gave us all the information we needed allowing us to make an informed decision without at any time being pushy. Steve went out of his way to facilitate our purchase and nothing was too much trouble.. I would not hesitate to purchase another vehicle from this dealership at some time in the future and would highly recommend them.

Gill Ross

Trustworthy good quality used cars
Excellent friendly helpful service. Nothing too much trouble. Answered my onslaught of questions. Second car we have purchased in the last couple of months. Above all trustworthy.

Steve Grant

From start to finish Matt was superb, quick to answer questions, probably the most helpful car salesman I've ever come across (and in my 50's that's a few!). Couldn't do enough to help, and gave valuable honest advice on the sale of my own car as well. No pushy sales pitch from these guys just honest reliable info, a pleasure to deal with and will definitely use again even though I'm 100 miles away. Thanks for all your help guys really appreciate it.

Jenkin

Excellent service. A fault developed a couple of weeks after purchasing. Steve was very helpful and got it all sorted, even gave me a hire car whilst the fault was being fixed. Would definitely buy from Elliott Jarvis Cars again.

Tim Russell

Excellent, professional, patient and friendly service. Very pleased with our car. Would highly recommend Elliot Jarvis Cars to anyone.

Chris Kelly

Uniquely great service and customer focus. Heartily recommended.
Fantastic customer service.My wife and I visited to see a Citroen they offered through Autotrader and Matt and Steve were great. No pressure, relaxed and friendly, Matt gave us a reasonable trade in price on our old car and we arranged a finance deal and extended warranty on the spot. The car was newly listed and still awaiting a few little minor jobs as part of the pre-sales service, so we collected the car a couple of days later. Within the week we had a couple of issues with the car - none of which could have been predicted by EJ Cars - and contacted them to discuss the problems.. Matt and Steve could not have been more helpful, they immediately arranged for us to drop the car back at a convenient time, and when their standard courtesy car was too small for our family needs they even put a replacement car on the road for us to keep us going. I collected our own car back this morning, all work done. Steve and Matt went far above the usually levels of customer service I have had from car salesroom people in the past - and I get the impression that this is simply their normal standard of service. Buying a car is rarely a small purchase, so it's refreshing to know that there are some car sales professionals who take their reputation and the comfort and peace of mind of their customers seriously. We were kept informed at every step, and these guys did everything in their power to make sure we were sorted out and back on the road as soon as possible. I'm definitely of the opinion that how people deal with issues is more important than pretending little problems never happen at all. On that basis, these gents are great. I would very much recommend buying a car from these two guys. (The complementary bottle of bubbly did nothing to influence this review, but was tasty.)
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Karen Kittle

Really helpful and trustworthy"¦ we received fab service. Thank you so much

Heath Read

Good experience
Just bought a car from Steve at Elliott Jarvis. It couldn't have been a more pleasant experience. Thanks for a great car, VW Golf.

David Lockwood

The team was really warm and welcoming and helped us out as much as they could, and got us in the car as quickly as possible.highly recommended.

Gail Edwards

Excellent and Trustworthy
Steve and Matt gave us exemplary service when we chose to buy a car we had seen on Auto trader.
From an initial test drive through to completing the necessary paperwork, nothing was too much trouble.
Steve was always available for any queries and made the whole process pleasurable.
Thanks Steve and Matt

John Mulcahey

Best dealer in the UK
Absolute legends here, professional, caring, friendly. Super enthusiastic about their cars and you as a person.
Matt especially makes you feel like you've known him years - that I bought a car from them felt like a side note.

Stuart Marran

These guys are incredible. They really do go the extra mile. Their afterservice is incredible as well. I broke down, called them to ask for advice as an AA call out would have taken hours, they came out, bought a battery, fitted it and then advised me to go to the garage as my alternator also needed replacing. That was covered by the dealer 12 month warranty which was paid immediately. I advise anyone to use these guys. Good old fashioned honesty, friendliness and professionalism. They're thoroughly decent people as well. Oh, they make great coffee as well.

Julie Mcderment

Amazing service
Great car dealers, with real family feel. Genuine and honest, no hard sell, this is especially important to me as a novice car buyer. The whole process was quick and simple and was able to pick up my car within a few days. Would highly recommend Elliot Jarvis cars if your looking for a second hand car.

Wayne Oliver

excellent service
Friendly, helpful, honest.. A total pleasure to deal with. I'd recommend Elliott Jarvis to anyone looking for a vehicle..

Linda Elphick

Thankyou
My daughter purchased a car from Elliott&Jarvis a couple of weeks ago. I was so impressed by the customer service they had given her rarely seen these days. My car had seen its last days. So my daughter mentioned to Steve I was looking for something, He phoned asking what I was looking for. Within a couple of days I was back on the road. Both Steve and Matt.are two lovely, honest, genuine, guys you could ever wish to meet. No sales pitch or pressure. They made me feel like a valued customer.The whole process from start to finish was outstanding.I would highly recommend Elliott & Jarvis. Thanks looking after me.

David & Gail Edwards

A professional and helpful garage
On looking for a new car, we found what we wanted through auto trader.
This took us to Elliott Jarvis.
We could not have found a more helpful and accommodating garage and Steve has been brilliant.
Thanks

Dave and Gail

Sophie Barkes

Just bought a Nissan Serena from these guys. Steve is a really lovely genuine guy who made the whole process simple. We got the car the next day and were treated to a bottle of fizz. Amazing customer service and happy with the 1 years warranty! Would defo buy from here again! Thankyou

Nathan Jones

Fantastic customer service
I bought a VW Passat from Elliott Jarvis and it couldn't have been easier. I spoke on the phone with Matt on the Saturday and arranged to meet the following day to view the car. He made time out of his Sunday with his family to come and help me. There was no sales pitch, no pressure to buy, he just answered any questions I had about the car openly and honestly. I was made to feel like a valued customer by his fantastic service and drove away very happy safe in the knowledge I'd bought a great car from a great dealership. Only positives from here and would highly recommend their services to anyone

Michele Elphick

BEST CAR SELL'S GARAGE EVER
Garages all have a stigma that they rip you off....where did that come from? I don't know but we (mum and I) have been 'ripped off through the years'. Totally no trust in any garage.
I entered Elliot Jarvis with my mum nervous that the same was about to happen, Matt approached us and I just felt like we are OK....we aren't going to get ripped off.
Steve then gave my keys over with a big red ribbon on my car and a very lovely bottle of Prosecco. The changing of documents process was made too easy.
The service I have received is absolutely outstanding and these guys are amazing. Their years of experience doesn't go unnoticed at all. They literally know how to sell a car the right way but also how cars work and who is the right customer for a car. Also they sell lovely trust worthy cars.
There is very cute and lovable dogs sometimes in house which hanging out with feels like therapy. There is sweets, coffee etc for any buyer.
Now the aftercare.....I am under warranty so any fault these guys will fix and also I am getting a little valet.
My mum's car has just broke and she has no hesitation to put her trust on Steve and Matt.
Thank you both soo much 🥰

Julie McDerment

Would highly recommend Elliot Jarvis cars. Such lovely genuine, honest and just nice people. Was looking to upgrade my car and Steve made the whole process easy. If your looking for a trustworthy second hand car dealer these are your guys. Thank you, really love my new car.

Anon

Great customer service and friendly staff. Felt well looked after

Wayne Oliver

Honesty and helpful service! Something rarely seen in the used vehicle trade. From my very first enquiry about the used SAAB they advertised, they were helpful, friendly, more than honest about the car and were so patient with the many questions I had about her. If I could give more than five stars, I happily would! The car was fully serviced before our 256 mile drive home and the car never missed a beat. They even sent a txt that evening to ask if we had got home safely...how many businesses would do that nowadays?? I couldn't recommend this company enough! In this day and age the service was astounding...fantastic guys and so helpful..as I was waiting, they taxed the car online to save me doing it(at my cost, obviously)and also transferred ownership direct with DVLA. Thank you, lads, wonderful experience and wish you both all the best for your future!👍👍😀😀😀😀

Amber

5 star response!
After reading all the reviews online about Elliot Jarvis and a good selection of cars that fit my requirements, I visited their garage to test drive some cars.
The customer service was fab. They were not pushy at all, very informative and made my mum and I feel very reassured we were in the right hands.
After test driving, they didn't push for a decision that day and said to let them know when I had come to a decision.
Before collecting the car, anything they had spotted that needs fixing or correcting was completed before collection as promised.
Collecting the car was smooth, they reassured us that as with any vehicle, random problems can present themselves at any time, but in this instance they are a phone call away and will correct any issues. I left very happy with my new car.
Later that evening, I did have a slight hiccup with the car. Steve was on the end of the phone on a Friday night to provide advice and the issue was resolved by the following day. I cannot fault their fast response to this issue and how they managed it. Steve was extremely helpful and has checked in to ensure all is still going okay with the car. I feel very reassured that if I do encounter any issues or problems, I can reach them and know it will be resolved.
I'm very happy with my car and I know Ralph(my dog) loves it too

Sally B

Super amazing!!!!
Very friendly, knowledgeable, experienced lovely men. Felt like we had known them for years! Nothing was to much trouble and Steve and Matt listened to what we wanted and needed.
We all love our new car! Thanks guys

C

Buying my new car from an excellent business
We are very happy with our new car. The two lads who run it are very polite, helpful, and run an exceedingly good service. They are not just nice to get a sale, they went out of their way for us.

Iain McRoberts

Great service
Very friendly, very helpful, not pushy just honest and great service. Would definitely recommend. I contacted Ellliott Jarvis to enquire about a car on Autotrader. They were open and honest and invited me down to have a look. Once i arrived the car was ready for me to view and take for a drive. I asked several questions and all information i requested was available. The guys at the showroom were friendly and welcoming, and was not at all pushy for a 'deal' or a deposit. Once i had left and subsequently decided to buy the vehicle, i let them know and they went over and above by opening up on a Sunday so i could collect the car as they knew i needed it ASAP. Customer service was great, car is great (so far) and i would definitely recommend and use again!

Josh

Very good customer service and very understandable with my situation. Couldn't fault them or the car, would defo use again and would highly recommend

M Painter

Very helpful, efficient, friendly and kind. Highly recommend

Stephen

Excellent service, great car choice, no pressure,Matt and Steve are very professional and have years of knowledge and experience between them and they offer a great warranty for peace of mind ,well worth a look if your in the market for a change of vehicle

Laura

Outstanding customer service
Absolutely worth 5 stars just due to the customer service alone. I enquired about the car the Saturday and by Wednesday it was on my driveway. Felt at ease from the moment I walked through the door right through until I left in my new car. I would highly recommend Elliot Jarvis and when the time comes to get another car I will be straight back to these guys

Chris Morton

Excellent Service
These guys could not have been any more helpful. Professional and friendly service, and I'm really happy with my new car!
They are obviously passionate about what they do, and it really shows in the service they give to their customers. Steve even offered me a lift to come and collect my new car! Wouldn't hesitate to recommend.

Louise & Gary

I would not hesitate in recommending Elliott Jarvis for a second hand car. Matt & Steve were friendly yet professional. They sorted out a few snags with our new car in a friendly & courteous manner. I love my new fiat 500. Thanks guys 🙂

Simon Alford

Great car buying experience. No sales pressure, Steve was very helps & friendly which made for a very smooth and easy car buying experience 😁

Darren Perry

Purchased from here and have been extremely happy with the exceptional service this is obviously an extremely professional business nothing to much trouble happily recommend to friends and family well done guys 5 star service

Bryony & Liam

Love my little car that I bought from Elliott Jarvis, had a great experience with them. Great service very very friendly sale guys not overly expensive, great touch with the bow on my new first car. Would definitely recommend!

Anon

Great service would recommend
Great service. Very friendly and helpful. I love my new car. Thank you

Ian Brookes

Excellent customer service, very laid back approach. I was left to look at the cars available in my own time. I had a good vibe from the owners, which made me decide to purchase a car from them. Added bonus was 12 months warranty.

Lauren N

Amazing service and excellent customer care. Looked after me from beginning to end.

William Hoare

Great service, great guys and a grest car!
Great experience with Steve and Matt, they allowed me to have a good look around the car with no pushy sales talk, was happy to let me take the car for a test drive unescorted which allows you to get a really good feel for the car.

Lauren Nokes

Why go anywhere else?
Their reviews were what caught my eye and they weren't wrong. Amazing experience quick and efficient. Friendly and highly recommended.

Kevin D

Great guy very pleasant and friendly could not do enough for you. Caught the train from Wigan to Plymouth and was met at the station. Not one thing I could be negative about. Would recommend my family and friend to this company 100% thank you guys

Craig Cooper

helpful and stress free
What a great company very helpful and stress free.
I can't recommend these guy enough buying a car is very stressful these guys put my mind at ease and did exactly what they said they would what more can you ask for and I love my new car.
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Ryan H

I could not rate Elliot Jarvis Cars highly enough. No matter what time of day or night they are there to help. Super quick, professional and clear responses to any questions I threw at them. Part exchanging my old car was a doddle, and helping with any questions I had. I absolutely love my new car and will be recommending them to anyone I speak to. Customer service skills are second to none. You are made to feel at home the second you walk into the property. There's no hounding at you like other dealerships do, with a cool collective attitude where you're the one in control. I will most definitely be coming back to these guys in the future!

Emma H

Very good with communication, made sure the car was in full working order before we drove away, lovely big red bow when coming to pick it up with the added bottle of bubbly which was a great touch!

Kayleigh Bettison

Excellent customer service
My first dealings with buying a newer car from a garage and I must say, what a delight!
Customer service from Matt was brilliant. Made the whole process so easy and such a friendly guy to deal with. Answered all my questions in a timely manner and helped with all the finance side too.
The garage itself was spotless, even customer toilets were pristine.
I did warn him I would mark him down on building up my hopes for sugar in my coffee and then dashing those hopes when he revealed he was out! 😝 however the complimentary cherry hand wash made up for it!

All in all, the car was gleaming, the extras of free AA cover and 12 months warranty provided lots of reassurance and the team were a real pleasure to deal with.
Very knowledgeable and would 100% recommend using them to anyone who is looking for a car.

Nick Brown

Excellent service, highly recommended. Genuine nice guys.
Genuine nice guys not pushy salesman. 2nd car with these guys and will happily use them for my wife's car and my next 1 too. Excellent service, very highly recommended. Thanks guys.

Chris Edwards

Excellent service
Excellent service, very helpful, would recommend.

Michael Roberts

First-class service
Matt and Steve have restored my faith in garages. Nothing was too much trouble and made sure the car we purchased was fit for buying. They even delivered to our front door as I was working and my wife had no way of picking the car up. I'll be using them for future purchases and can't recommend them highly enough to friends and family

Michael R

Can't fault Matt and Steve. After having a bad experience with the last garage we dealt with, these 2 couldn't help enough to make sure the car we bought was of a standard we expect. From looking at the car right through to both delivering the car to our front door the service has been first class. I'm now a customer for life as this has restored my faith in car sales.

Craig C

What a great company from the start very helpful. Buying a car is very stressful and with having anxiety. I was really well looked after and put at ease. I love my new car and I couldn't thank the guys enough I would most definitely recommend these guys.
Elliott Jarvis Cars thanks so much!!!

Chris

Excellent service, very helpful, they really care about their customers.

Sophie

Very good service with purchasing a car.Everything was explained properly and very hospitable owner as well.Thank you so much.It was a lovely car buying experience.

Tom M

Helpful friendly service,very happy with my new work van, straightforward transaction, would definitely use them again.

Janet G

I cannot recommend Elliot Jarvis Cars highly enough, they found exactly the car I needed at the right price and made the whole process so easy. Matt and Steve could not have done more to help and guide and were so efficient with handover, paperwork etc. Really delighted with the service they offered.

Rochelle Coombes

Amazing!!
Amazing customer service, exceeds all expectations of a car dealership! Can't fault them, so happy with my car. Would definitely recommend to everyone

vicbean

Excellent from start to finish.
Matt was great, went through everything and was happy to talk and give regular updates and answer all of our silly questions. Communication was great throughout and when we picked up our van finally he was again extra helpful in going through every detail and even helped with other contacts locally for various bits and pieces. All in all great. Would definitely recommend to anyone looking for a vehicle.

Brian Kimberley

Very comfortable experience friendly staff and no pressure

Porsham

Excellant service , answered all questions with a good knowledge.

Gary C

Excellent service, would recommend and will be in touch when we change our car again.

Caleb Seabert

Great honest communication at all stages of buying the car. Friendly. Good 12 months warranty comes as standard. Highly recommend and would definitely buy from them again

Kevin Lees

Highly recommend these guy's to purchase from. Professional service and honest.
Negotiated a good deal on my trade in.
5* service.My car was presented in pristine condition.

Jordan Rolls

Very professional, friendly service.
Great service, excellent car. Friendly sales guys felt like dealing with a big corporate company, much more professional than your usual second hand car sales.

h.Seabert

Excellent service and communication throughout purchase of used Kia Soul car. Honest feedback via video of car to save wasted journey from Somerset. Would definitely buy from Steve and Mike again

Andrew E

Great company to do business with. Nothing is too much hassle and the after sales experience is second to none.

Kev

Highly recommend these guy's to purchase from. Professional service and honest.
Negotiated a good deal on my trade in.
5* service.My car was presented in pristine condition.

Laast E

Very good transaction and the guys were fantastic

Lee Stoneman

Great service, right from initial phone call, viewing of the car was brought to me due to work commitments, made life very easy for me, would recommend this business to anyone wanting a high standard of service when looking for a new car, and as for the complimentary bottle of bubbly, we'll, thanks guys.

Teresa R

Very friendly and helpful. Nothing was too much trouble. Very happy with car.

Sallie Halpin

Good overall local service
I would not hesitate to recommend Elliott Jarvis Cars, they are professional, patient and not at all pushy. All round great service...get yourself down there!

Tony Sibley

Excellent service
Excellent service. Great communication. Matt and Steve went the extra mile to make me feel welcome. Very easy to deal with.

Sallie H

I read the reviews on the website before visiting Elliott Jarvis Cars....Have to say they were spot on. Matt was very helpful from the beginning, I had just had a very bad experience with another dealer & now he has restored my faith in 'car salesman!' Would definitely recommend you go visit Matt/Steve when looking for your next car. Bottle of bubbles, half a tank of fuel & a big red ribbon - Great customer service. Thank you

Daisy Chinamora

Excellent service person centred that met my individual circumstances. Warm and honest advice, support with accessing finance really thoughtful touches I will go back again when I need another car

Reanne K

Excellent service, very friendly staff (dogs included!), super quick responses on questions/queries and willing to go the extra mile (no pun intended) to help with purchase and delivering the new car - bringing it to my door so that I didn't have to worry about fitting in a trip around baby, which was really helpful! Very happy with everything :)

Lukasz

Very good dealer,both guys professional and friendly.
Bought the car with the little fault but quickly fixed by the
dealer.Highly recomended to everyone

Lukasz Gunia

Very good dealer,both guys professional and friendly.
Bought the car with the little fault but quickly fixed by the
dealer.Highly recomended to everyone.

Katy Killbride

Brilliant team
Excellent service from start to finish, thank you for looking after me and making the experience feel special!

Barry Conway

Unbelievable
I don't have heaps of money so I was abit nervous about spending over 7000 on a car they gave me a great deal on my old car and there customer service is unreal after a week of having the car a minor fault occurred and Steve payed for it to be fixed I can't thank them enough

Connor Johnson

sold me a very good car
their service is very good,sold with a large dollop of humor which made the buying fun.on the serious side very professional and sold me a good car at a fair price.

Mark

Recently went to view a car at Elliott Jarvis Cars.
It was a bank holiday, but Matt agreed to meet us there at a prearranged time.
Ultimately l didn't buy it, but Matt was so friendly, professional and personable l felt guilty that l hadn't!
(The coffee was very good too)
Wouldn't hesitate to buy a car from here in the future.

Anonymous

Elliott Jarvis Cars
Recently went to view a car at Elliott Jarvis Cars.
It was a bank holiday, but Matt agreed to meet us there at a prearranged time.
Ultimately l didn't buy it, but Matt was so friendly, professional and personable l felt guilty that l hadn't!
(The coffee was very good too)
Wouldn't hesitate to buy a car from here in the future.

Hayley Harris

Fantastic Steve was amazing
So friendly helpful not pushy and Steve went out of his way with follow up calls after a bad experience elsewhere (duchy autos) it was great to find someone who made it a genuine experience

Sian F

Fantastic service from Steve and Matt at Elliott Jarvis Cars. They were very friendly, answered my endless questions and provided us with all of the information before we purchased our van. I would highly recommend purchasing from them, and I will definitely look to do the same when the next time comes. Thank you so much, we love our new van! :-)

Jayne

Excellent service, very friendly and helpful.

Claire A

Very positive car shopping experience! Would definitely recommend and would buy a car here again. Very pleased with my Mini. Thank you Matt and Steve!

Glynn J

Elliott Jarvis were a pleasure to deal with.Basically bought the car over the phone trusting them to give me all the details about the car,they were honest and when they delivered the car it was exactly as described.i was very pleased with how they made the process so easy. Also they sold me a very nice car. Thankyou.

Teresa W

Total gentleman amazing service nothing to much trouble very genuine. NOT like most car sales men didn't feel i was sold a car more like helped to buy the right car for me.

Susie N

Excellent service & customer care. Would definitely recommend.

Sandi B

5 Stars !!
Excellent service
Wonderful attention to detail
Fantastic company !!
They sold me a gorgeous Mini, from the first text till when I picked her up, their customer service was impeccable .
Highly recommended!!!

Sophie

I've had my car for a week now and absolutely love it. Matt gave us excellent customer service and went above and beyond to help us get the car we wanted. We have recommended to friends and family and would return again and again.

Mark Burton

Good place to buy a car.
Great service not pushy thanks Steve would recommend highly.

Arun

Recently purchased a car from them. Very good service. Smooth transaction and the car is in very good condition.

Stewart

Friendly. Helpful. Just as good as a main dealer and more. Definitely recommend buying a car here.

Marie Hill

A+ Service with 100% Satisfaction.
Jarvis Cars gave me a First class service, i received excellent customer service from the moment I stepped into the car showroom to view the vehicles. Awesome friendly staff made purchasing a car easy. A+ Communication throughout the whole process of buying a car. I was offered to have my car delivered to my home or pick up. On arrival to pick up my new car I was congratulated on my purchase with a bottle of bubbles and the car was wrapped with a large red bow.
I would definitely recommend Jarvis Car's Service. A service like no other.

Georgie Kendall

Elliot Jarvis Cars Go The Extra Mile!
A great car buying experience. Matt & Steve are passionate about their trade and it really shows. Welcoming and knowledgeable, nothing was too much trouble. I bought a car last month that I'm very happy with, and have peace of mind from a good and transparent warranty. Finishing touches on collection were lovely! Thankyou!

Anonymous

Friendly. Helpful. Everything you would expect from a main dealer and more.
Definitely recommend to any car buyer.

Hope R

I bought a Fiat 500 off these lovely me who were so kind to deliver it for free and leave a bottle of Prosecco in the car for me! Excellent service, kept me updated the whole time, nothing was too much trouble very friendly and helpful cant fault a thing:)

Louise B

After a terrible experience with another car trader leaving us with an unreliable car, Matt and Steve could not have been more helpful. They were able to give us a few options with swapping or trading in our car but put no pressure on us to have to go with them. They were really approachable and seemed to genuinely care about helping us out. We will definitely be using Elliott Jarvis again in the future.

Anonymous

Great service!
After a terrible experience with another car trader leaving us with an unreliable car, Matt and Steve could not have been more helpful. They were able to give us a few options with swapping or trading in our car but put no pressure on us to have to go with them. They were really approachable and seemed to genuinely care about helping us out. We will definitely be using Elliott Jarvis again in the future.

Vanessa

Steve and Matt were very helpful, friendly, patient and professional. There was no hard sell. They just let us take our time and look around. Nothing was too much trouble. I would highly recommend them. The cars are all quality cars.

T Mccalla

These guys are so helpful helped my purchase a new car with no hassle at all highly recommend

Kumar K

Very pleasant experience of buying through Steve at Elliott Jarvis. I was initially a bit hesitant as they are relatively new but having bought from them, I would highly recommend them. Highly transparent in their approach - gave us a video tour of the car, showed us small scratches, dents etc. Even got them fixed. Never tried to push or oversell. Held the car for almost a week (removed it from the market) as I could not travel during the week. Picked me up from the station as I was travelling from outside. Very helpfully Steve filled up fuel tank as there was a fuel crisis back then. Been more than a month since I bought. No issues at all with the car. It also comes with Autoguard warranty for extra piece of mind. Did all the documentation promptly in front of me and handed the keys with a bottle of wine :) Fabulous customer service and genuine guys. Highly recommended.

Annonomous

Excellent service, really nice car and was quick and efficient as they went over and above to make everything easier, would highly recommend

Rebecca T

Excellent service, and really good quality car and quick and easy handover as they went over and above to help it go smoothly, would highly recommend

Lee C

We bought our car from Elliott Jarvis and cannot fault the service we received from the guys there. Matt was extremely helpful throughout the whole process and kept us informed from start to finish. I would definitely recommend anybody giving them a look if wanting a car

Ruth L

Having collected my car from Elliott Jarvis cars this morning, i am more than happy with not only the car, but the customer service provided. Nothing was too much trouble, Steve and Matt were extremely helpful, they made the whole experience very easy and enjoyable. I would not hesitate to recommend them to anyone who is looking for a new car, service really was excellent.

Miranda K

Such personal service from a very knowledgeable company, thank you.

Shelley Lenton

Amazing service got the car I really wanted at a good price hassle free and they go above and beyond with their service I will deff be going back when I need a new one and cheers for the Prosecco highly recommend them

R Anderson

I phoned Elliot Jarvis cars having seen a car advertised on Autotrader. There was no picture as they were awaiting delivery. They told me they would ring me when it arrived, which they promptly did. We went to see it, and we were able to examine it fully, no pressure at all, and allowed to test run on our own.. Discussed part exchange on our car. We were in no hurry so arranged to pick it up when ready. They arranged to meet at a local supermarket car park, saving a trip, car there with a bow and a small gift. They let us keep our old car to tow our caravan for a planned trip and part exchanged later, what a help. After hand over, discovered cover to seat belt anchor missing and they supplied and fitted new panel. Fantastic friendly, helpful people, and a great car at a good price as well. Totally recommend them.

Gary W

Great team ,really friendly and professional,
even filled the tank for me during the fuel shortages!..Highly recommend.

Kenny M

Great car dealership.
Really friendly and knowledgeable owners. Very fair to deal with. Would definitely recommend this place and will use again.

Mervyn Q

A Brilliant expereince
An excellent transaction. They could not be more helpful and made sure I was happy with everything about the car.A very happy experience and I am very please with my Ford Focus.

Nick

I recently purchased a car from Steve, he went above and beyond to help me out by bringing the car to me at home for me to view as I had no vehicle to get to the garage to look at it. The car was well presented and in very good condition so decided to buy it. Whilst it was in for MOT Steve kindly provided me with a courtesy car til mine was ready. I have been to many car main dealers and can honestly say that this is by far the best car salesman I have dealt with. I recommend this garage to others you won't be disappointed.

Amanda

Excellent service from the "˜good looking one!' Seriously though, will definitely know where to go the next time I want to change my car. First class service with attention to detail! Thanks Matt 👏👏👏

Chris H

Superb dealer
Fantastic initial contact with Matt. Very helpful and cannot fault the service.

Vivien E

Great company
Great friendly service car is great and just what I wanted

Frank

This car company are friendly and"¦
This car company are friendly and honest
The car is just what I was looking for

Louisa C

The most genuine car dealership ever!
These are the nicest guys to buy a car from! And so trustworthy! They couldn't have been more helpful, ensuring that the car was the best it could possibly be. Recommended to me and they did not disappoint! Little touches added that you probably wouldn't get anywhere else, would 1000% use again!

Ross M

Excellent professional courteous service. The car was as advertised & presented beautifully. It was fully serviced to a high standard with accompanying invoice. The car passed both a detailed RAC inspection and MOT with zero faults. The handover was also excellent, We were collected from the train station when we collected the car so we didn't need two cars. I have no hesitation in recommending Elliot Jarvis Cars, and have already done so to family members for the sourcing of their next car.

Jack

Highly recommend this place for anyone looking to purchase a vehicle
5 stars doesn't do the place justice"¦ great customer service and couldn't fault the experience.

Niall D

Would recommend
I bought the car over the phone, trusting their feedback scores. When I collected it I was really happy, it had been accurately described. I had a few niggles and the guys helped me get them sorted at a local garage. A really good experience.

Chris P

I bought a car a few weeks ago from the gents at Elliott Jarvis Cars and it was a brilliant experience from start to finish. They were extremely friendly and an experienced / knowledgeable sales team. Throughout the process they were helpful, chilled out & not pushy at all. I will definitely be going back to them when we next need a vehicle. They are great guys who provide great costumer service first and foremost. It was a really positive buying experience and I would highly recommend them!

Mandy B

They went above and beyond and proved to be a genuine nice company and no pushy sales tactics. I would not hesitate to buy from this garage again despite it not being local to my home address. 5 star service which started from my initial enquiry. Everything was stress free and seamless and I was kept informed of updates. Can't praise these guys enough. Thank you Elliott Jarvis cars

Russell

Extremely happy customer. Recommend this garage.
I live in Scotland so buying a car from England, without being able to see it in person, was not something I was keen to do. However the staff at Elliot Jarvis were fantastic from start to finish. They were very responsive with any calls or questions I had and even held the car for a number of weeks until I could sort out my finance. I would recommend Elliot Jarvis 100%. I had an excellent experience buying a car from them.

Belinda & Tony L

Great service, really worked with us to get our car ready at short notice, would not hesitate to recommend or use again. Steve kept us up to date and all made us feel assured at each stage. Thanks

Dorothy W

Recent purchase of Peugeot 3008
Excellent comms throughout the process of the car purchase. Very friendly and everything explained at each point. Would def recommend based on my own experience and would def go back if I was looking for another purchase.

Martyn R

Brilliant Service
Absolutely brilliant service from start to finish. Kind and helpful and couldn't of done more to help.

Lisa T

Excellent Service
Elliott Jarvis Cars have been excellent from start to finish. Even the aftercare has been brilliant. We love the car. Would highly recommend.

Jessie

I so nearly bought a van from these guys, it wasn't quite the spec I needed, but I wanted to leave a review because the sales service and advice was so spot on. Knowledgable and really decent sales team, not pushy at all - I will definitely be checking out their stock when we next need a vehicle

Emma C

Great female friendly service! Buying a car as a woman can be daunting but this was not my experience when I recently purchased a car from Elliot Jarvis cars. A clear non nonsense spec of the car was given and no pressure made to make the sale. I would thoroughly recommend these guys if you are in the market for a car!

Joe

Really great guys, great service. Would definitely recommend them.

Joe R

Willing to go the extra distance
Been on the look out for an x-trail for a while and spotted they had one online. Couldn't get to see it straight away due to distance and work but everything was as described in there listing. I normally feel on guard when buying a car but these guys help you through the process and to me and my wife came across as really genuine people. Have already recommended them to other people and would definitely use them again.

Samantha D

The best car dealers in town by a million miles!
Absolutely amazing buying Experience! I was looking for a budget car to last me a year or two while I save to buy a house. Elliot Jarvis Cars tend to deal in higher priced cars however they had the perfect car for me from a previous part exchange. Super friendly, genuine, honest guys who really care about their customers and providing a top notch service. Nothing was too much trouble, the car came with 6 months warranty, 12 months road side assistance and 12 months MOT. They even saw to the couple of advisories so the car came with peace of mind. They delivered it to my door complete with a bottle of wine! They also ran through the main controls/features etc of the car too which was really helpful. I was so well looked after and the whole process was a breeze. I can't recommend Elliott Jarvis Cars enough. When the time comes to upgrade my car I know exactly who I will be calling! Thank you so much guys!

Amalia G

Excellent service, professional and friendly.
From beginning to end a fantastic experience. The knowledge , experience ,advice and customer services of this small company is mind blowing. I would highly recommend this company to anybody looking for a new car.

Rob B

Faultless service, highly recommend
Fantastic service, great guys at EJ cars. Total trust in the whole service and a quality motor. Would definitely use them in the future.

Charles W

Outstanding
Superb personalised service. Would highly recommend. Bought two cars already from them, will definitely buy more

Geoff V

Nice people to deal with
It was a real pleasure doing business with them.

Jordan W

Awesome from start to finish
Elliott Jarvis cars are two genuine people who are interested in cars and the customer rather than just making as much money as possible. The whole transaction from start to finish felt incredibly personal. The cars they sell are of the highest quality and are very honest plus are very reasonably priced. I would highly recommend buying a car from them and would by a car from them again.

Damon D

A very happy customer
I had been looking for a car for a while and one that fitted my list of specifications showed up in Plymouth. I was a little bit dubious to begin with as it was an independent showroom, but I drove out to see the car. I should not have been concerned as the car exceeded all my expectations. It was in near pristine condition, drove like a dream and had really been looked after. The pictures and video on AutoTrader did not do it justice. The salesman, who was one of the owners, was excellent. He had a really friendly approach and there was no pressure to buy. It was great to actually chat to someone with a great deal of knowledge, but without all the usual sales jargon and pressure. I happily purchased the car and left Elliott Jarvis Cars feeling like a valued customer. I would thoroughly recommend Elliott Jarvis for the quality of their vehicles and the excellent standard of their customer service.

Jenny N

Excellent Service
Matt and Steve were both professional, friendly and ensured I had a great and easy experience when buying my car, nothing was to much trouble. I highly recommend Elliott Jarvis cars. Thank you both so much, I am very happy with my fiat 500

Samantha J

Car Purchase
Would definitely recommend these guys if in the market for buying a car. Helpful throughout without the typical sales push. Made the whole car buying experience as simple and as smooth as it could possibly be. Wouldn't let the car go until it was completely up to their standards. Couldn't be happier with the purchase and the service received! Thank you!

Jonathan M

Excellent customer care
Found the perfect car after several weeks looking, from two friendly, down to earth and trustworthy guys. No stress or pushy sales pitch, just helpfull and honest. They definitely have their customers best interests at the top of their list. I would have no issues with recommending them or using them again in the future.

Matthew C

Great service & competitively priced cars.
Great service, friendly atmosphere, low mileage cars in good condition & competitively priced!

Tracey G

Wow, these guys really do go that extra mile.
Wow, these guys really do go that extra mile. Genuine, natural and friendly. Pleasant experience from the off, car came with a big bow and bottle of champagne (what more can you ask for) Top level of customer service provided throughout. Highly recommend them to anyone on the hunt for a new car. Keep up the good work lads :)

Nicola D

Positive experience
Really great service received from Matt and Steve. No pressure to buy, honest informative salesmen. Excellent customer service! Would highly recommend!

Paul D

helpful and honest
It was like buying a car should be, quick easy and most importantly no hidden surprises . A totally Transparent deal, on a beautiful motor with extremely low mileage, at a decent price.

Nicola H

Excellent Service
Very friendly and helpful service received when buying a new car. Would definitely recommend.

Lamya B

Wonderful Experience !
I bought a Passat CC; it was perfect. My experience was terrific. They were professional and made the process pleasant and very smooth. Matt was friendly and kind and even made sure that we had a safe journey home. I highly recommend their excellent service. Thank you guys Lamya

Hazel C

Happy lady!!
Im so happy I found this garage. not only did I get my lovely car i walked away with peace of mind. I was kept informed every step of the way . Thank you very much guys x

Victoria H

Car Purchase
Professional and friendly service. They knew the car we were looking for and made contact when one arrived in stock. The car was sold with MOT, service and was clean throughout. They made themselves available to suit our availability. Will definitely recommend to others.

Kyran B

My Girlfriend bought her first car here. Great customer service going above and beyond to make it special. Would highly recommend

Nikki R

Brilliant customer service!!
I purchased my very first car from these guys and I could not be happier. The customer service is amazing and I felt really looked after. Would highly recommend

Christine N

TOP CLASS !!
Great service from Elliott Jarvis Cars my mother was well looked after. Nothing was too much trouble! highly recommended! Will definitely use again

Corrie W

Thank you!
These guys were amazing, helped me find the perfect car for me and my family! Thank you so much!

Katie M

Brilliant experience!
Very knowledgeable and professional. They clearly have years of experience in the trade. Car is immaculate and exactly as described on their website. Would recommend without hesitation.

Cath Y

Excellent personal service
My daughter has just bought her first car from Elliot Jarvis cars. They made sure it was really special for her. A lovely little car from a company that cares about providing a more personal service.

Edd H

A superb experience
Brilliant service by these guys, great communication throughout the purchase of my car and I truly felt like I was their priority. I would recommend them to anybody!

Maxine Reed

Over the years I have known Matt working in up market car companies I have always been looked after by him through the years and will continue to go to him for all of my needs with regards to looking after my cars and purchases. I know none better!

Mr G. Turner

Steve has sourced quite a few vehicles for me over the past few years and on each occasion has exceeded my expectations. Friendly, professional, knowledgeable and enthusiastic! If you are looking for a new vehicle, I can only recommend that you give Steve a call

Mr K Stevens

As a serial car buyer of 40 years.
You brace yourself going into a car dealer. Prepare mentally for the oncoming "pushy salesmen." And then"¦ it doesn't happen ! Instead, you get friendly people who don't try to "push" anything on you. They're helpful. They listen. They're accommodating, and you build up a long standing trust. That was my experience with Steve Elliott. I have now bought 20 + cars from him, and not regretted any of them.

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I have known Matt and Steve now for many years. Matt has been involved in every car I have ever owned and I have never been let down. His honesty and integrity are without question and his service is second to none. If you are looking for a new vehicle, simply look no further. Matt and Steve's combined experience in the motor industry produce a high level of professionalism and knowledge. It really should be you first and only call!